Contact Centre Agents

social twist

per year
Milton Keynes, Buckinghamshire
Job Type:
Full time
Date Added:
26 Sep 2014
Job Description: LOCATION: Milton Keynes JOB TITLE: Telesales Contact Centre Agents SALARY & BENEFITS : Excellent Salary plus Uncapped Commission WORKING HOURS: Full Time, Permanent If you love selling then our client has an excellent opportunity for you! Our client has a strong commitment to their staff in providing a positive working environment and supporting you in furthering your career. There are over 500 courses available online free of charge to employees. The company's innovative culture means everyone, at every level, in every team, is encouraged to have creative ideas; to express them and to share them. Teams pull together and demonstrate great flexibility with everyone having clear objectives and goals. This is a growing company with excellent opportunities for career progression. All new positions are advertised internally prior to consideration of external candidates. Our client is currently recruiting for Telesales Agents for their busy outbound sales teams. You will be working on behalf of two highly recognisable and established UK companies selling their products and services. Our client will provide you with high quality telephone sales leads using their vast database. As an Outbound consultant you will make outbound calls to potential customers daily. Full time permanent contract Excellent salary + Uncapped Commission 500+ Free online courses available to employees Excellent career progression opportunities Free Parking Subsidised Restaurant Telesales Agents Requirements: Job Purpose: The Telesales Agent will be responsible for developing sales and achieving monthly targets by analysing the needs and meeting the requirements of new and existing customers. Main Areas of Responsibility: · Achieve sales targets on a monthly basis · Project a professional and customer focused impression of company · Identify and maximise on opportunities to cross sell additional products and services to existing customers · Handle objections effectively and professionally · Ensure that feedback is relayed to Supervisor should any of the standards or procedures require change due to system or business requirements · Ability to develop opportunities and move them to a successful closed sales opportunity · Daily activity success against company key performance indicators · Meet the agreed standard levels of quality · Fluency in English · Ideally a minimum of 3 months telesales or customer service experience in a call centre environment · Excellent work ethic and friendly phone manner essential · Strong PC skills - MS office/data entry experience To be successful you will be able to convert calls into sales using your influencing and communication skills as well as your knowledge of our products and services. Experience of outbound telesales isn't essential, if you can demonstrate you have over achieved targets and worked towards KPIs, our client wants speak to you! Does this sound like you? If yes then please hit the apply now button. You will then be sent an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.

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